Our technology team is excited to provide our valued stakeholders with high-quality, technology consultation and support.
Contact us directly with your general technology-related questions or emergency support issues. Staff are encouraged to use the online technology helpdesk system for support requests. Our "tech" email address may be used for general questions and common requests.
When signing into your ESC email account, be sure to select "This is a Private computer" if you want access to all the features and the longer sign in time of the web app. You do not need to select the "light version" option.
A help desk ticket must be submitted for technology support requests. If you have an urgent issue or just a question, contact us at 419.246.3130 . Go to our Tutorials tab to view some screencasts on creating an account and opening a ticket.
Scott Luebcke - Technology Assistant
Jason Garcia - Technology Support Technician
Below is a list of tutorials that we have put together to assist staff. There is a mixture of videos and documents. Documents will be labeled with (PDF) after the title.
Contact us with your feedback and input.
*Items without a link will be available soon. Keep checking back.
- saving to ESC calendar using cell phone
- Computer Log-In
- Switching user on PC/ admin-land (domain)
- File Management
- Help Desk
- State Testing
- ESC website