In an effort to support staff learning goals and productivity, we will provide a variety of resources such as tutorial videos, 'how to' documents and general job assistance information. Resources will be updated frequently. If you have a technical question, this page may have the information you need. We encourage the submission of specific requests and/or general ideas and input. As time and opportunity permits, we will revise, create, or find content in order to provide ongoing technology-related staff development.

Email

Sign in

When signing into your ESC email account, be sure to select "This is a Private computer" if you want access to all the features and the longer sign in time of the web app. You do not need to select the "light version" option.

Technical Support

• Online Technology Help Desk
  • u: tech
  • p: ineedhelp
  • click on New Help Desk Ticket
  • enter information
  • click Submit
• email: tech(at)esclakeeriewest.org

Technology Survey

• 2011 - Questions - Results - Charts

Training screencasts

• Go to training.esclakeeriewest.org
  • For those that have ESC computer log-in accounts, go to the training website, click on Courses, click on Staff Training and then on OWA. At the log-in page, enter your ESC computer log-in information. The next screen will ask for an 'Enrolment Key' (they spell it with one l). Type the following key: owa-esclew . The key only has to be entered the first time you go to the course. Other ESC employees can email tech@esclakeeriewest.org and we'll create an account for you.

Archives of Tech Articles

September 2012

Have you reviewed our first screencast training series focused on Outlook Web App?  The screencasts are located on our training.esclakeeriewest.org website. For those that have ESC computer log-in accounts, go to the training website, click on Courses, click on Staff Training and then on OWA. At the log-in page, enter your ESC computer log-in information. The next screen will ask for an 'Enrolment Key' (they spell it with one l). Type the following key: owa-esclew . The key only has to be entered the first time you go to the course. Other ESC employees can email tech@esclakeeriewest.org and we'll create an account for you. We hope you find this a helpful project and we are excited to hear your feedback and input! Send any ideas for  topics and tasks our way.

Online Helpdesk - Staff accounts for the  'Unicenter Service Desk' system have been changed to align with our new emails. The username is the staff email address and everyone's password is gobucks . Similar to our initial rollout, we advise you to change the password upon logging in for the first time with this new account.

Thank you to everyone who submitted their feedback and input via the annual technology department survey. We will share the results on our webpage along with a comparison report to last year's results. Thanks!

As promised, the ESC's old email addresses have been shut down permanently on September 15, 2012 at 3:00pm. You will not have access to the email. Email forwarding from the old email to the new email account will no longer work as well. If you have not notified your contacts, we recommend you do so immediately. 

Web Tips:

Online bookmarks is the way to go! Check out http://delicious.com

Videos of  inspiring and effective teaching practices and online community of members. https://www.teachingchannel.org/about-us

Video mail - http://corp.eyejot.com

A must for math teachers and students - http://www.geogebra.org

Outlook Tips:

2007 client software users -  If you save addresses in a custom address book, making Outlook default to that address book will allow you to access your contacts with just a few clicks. To make a custom address book the default, do the following:

Click  the Address Book icon on the Standard toolbar.

From the Tools menu, choose Options. The default setting is Global Address List. This list won’t contain the contacts you add yourself. Your contacts are personal to you and are in the Contacts list.

If you want Outlook to default to your contacts, click the Show this address list first: pull-down menu. Select Contacts. Click OK.

Outlook Web App users - Have you customized your calendar? 

Click on Options > See All Options > Settings

On the Settings page, click on the Calendar icon.

You can change the "work hours" or the time increments that appear on your calendar.

While you are there, change the appointment/meeting reminder settings.

If you would like to look back at previous technology articles from this newsletter, go to the technology department's area of the ESC website at www.esclakeeriewest.org/technology and review the archive document posted on the Info for Staff page.

August 2012

We are rolling out our technology training screencasts! This will be an ongoing project. What is a screencast? It is a video recording of a computer-related task including audio instructions. Our first series is focused on Outlook Web App. The screencasts are located on our training.esclakeeriewest.org website. For those who have ESC computer log-in accounts, go to the training website, click on Courses, click on Staff Training and then on OWA. At the log-in page, enter your ESC computer log-in information. The next screen will ask for an 'Enrolment Key' (they spell it with one l). Type the following key: owa-esclew. The key only has to be entered the first time you go to the course. Other ESC employees can email tech@esclakeeriewest.org and we'll create an account for you. We hope you find this a helpful project and we are excited to hear your feedback and input! Send any ideas for topics and tasks our way.

Speaking of feedback and input, we are extending the close date of the Technology Department survey. The survey will close on September 1st at 12pm. Your input and feedback is critical to our planning and improvement. Go to http://tinyurl.com/esclew-tech2012survey and complete the short survey. Be sure to click on Submit at the end. We will share the results on our webpage along with a comparison report to last year's results. Thanks!

The ESC's old email addresses will be shut down permanently on September 15, 2012 at 3:00pm. You will not have access to the email. Therefore, you will need to transfer any critical work emails to your new email account if this has not been done already. Email forwarding from the old email to the new email account will no longer work as well. If you have not notified your contacts, we recommend you do so immediately. (note: Our emails had a notification at the bottom throughout the month of January)

If you would like to look back at previous technology articles from this newsletter, go to the technology department's area of the ESC website at www.esclakeeriewest.org/technology and review the archive document posted on the Info for Staff page.